At Esther Cares, every blend is handcrafted with love, intention, and care using pure, organic ingredients. Because each product is made in small batches and designed for personal use, all sales are final.

We do not accept returns or exchanges unless:

• You experience an allergic reaction to your product, or

• Your order arrives damaged or defective.

If either occurs, please contact us within 48 hours of receiving your order at esthercares@esthercares.com. Provide your order number, a brief description of the issue, and a photo if applicable.

We’ll gladly remake or replace your product to ensure your experience with Esther Cares remains nurturing and fulfilling.

Our promise is to always act with integrity, transparency, and care. Honoring both your trust and your skin’s natural balance. 

Because Texas heat is no joke, we ship Mon–Wed with insulated packaging and cool packs. If your butter arrives softened, pop it in the fridge for 30–60 minutes and it’ll reset beautifully (whipped textures may look different but performance is the same). Please bring the package inside promptly after delivery.